Request deletion of your guest data

This page applies to Maze Pals (Android package com.nisharc.maze), previously referred to as Maze for Kids.

1. Open Maze Pals and go to your Profile by tapping the guest name on the home screen.
2. Copy the Support ID shown near the bottom of your Profile.
3. Open the NishArc Studios contact form. Mention “Maze Pals data deletion” and include the Support ID. You can use the general enquiry option if Maze Pals is not in the game list.

A parent or guardian may submit a request for a child. If you cannot access the app, tell us that in your request; we may need additional information to locate and verify the guest record.

What is deleted

A verified deletion request covers the guest player profile, explorer name, saved game progress and associated gameplay session/activity records. Our team processes these requests manually and will contact you using the details supplied through the form. This page does not provide automatic or instant deletion.

Local progress and resetting

After the server request is processed, clear the app's storage or uninstall it to remove the local profile. Opening the game after clearing local data creates a new guest. The in-game Reset progress control only restarts the campaign; it does not delete the guest profile or historical online activity.

Read the Maze Pals Privacy Policy for information about the data the game uses.